About the pickup, Whenever you find it difficult allocating your precious time to walk in to the service center for your gadget service, feel free to register for a pickup with BigFix.in. In turn we will organize for the pickup and not only that, if you require the delivery that too can be taken care!!Safety Features of Pickup
Since, we understand the value and the importance of the gadgets and it requirements to be handled safely in all aspects, we have chosen the best couriers such as Aramex, Delhivery, First Flight to serve you better, faster also in the safest manner for your gadgets.The User Community
The pickup option is available for everyone including individual users, companies, dealers, corporates etc. and the pickup and delivery service is available for the entire country!How to register for a pickup
You just need to spend 2 minutes for booking your pickup. First register yourself by clicking the "Register" on homepage. Secondly provide the following information,
While registering for a call, Please be descriptive about your gadget problem.
First, gather the appropriate materials, namely:
Your shipping box should comfortably accommodate your Phone/ Gadget with at least an inch of packing material on all sides. Use manufacturers box if available with you.To pack your box, follow these steps:
After packing if you require a "BigFix" address label to stick on top of the pack, please log on to your BigFix account to print the label. About the payment to the courier companies you don’t need to pay anything directly, since this is covered by us. The actual charges will be added to your service bill as courier charges.
While picking up the product, the courier service provider will be providing a receipt which will contain the airway bill number. From then on you will be able to track your shipment through our respective partner websites using the AWB number. Once the product is fixed by us we will be shipping it asap providing you the AWB number via your registered email ID for your tracking.
Once the gadget reaches our office , we will register the gadget and generate a job card. Subsequently this copy of the job card will be sent to your registered email id instantly. Based on the job card number you will be able to view the status in the future .When you call our customer care for any information, Please do mention this job card number.