About Us

Bigfix, established in 2015 is a Service Management Company.

We specialize in End-to-End managed services for OEMs, LFR & Insurance companies (B2B2C)

We provide Hyperlocal Direct to Customer Device Care Services (B2C)

We have curated trusted Service Partners and equipped them with SaaS software

We have built a retail network of exclusive device management centers. We are currently operating in 25 locations across India.

We operate a B2B trading portal to supply Spare Parts, Accessories, Tools & other materials to our network.

We provide NSDC TSSC affiliated training, skilling 100+ telecom job roles.

Mobilephones & Handheld Devices

Computing Devices (Computer PC, Laptop, Printer, etc..)

Home Appliances (TV, Washing Machine, Dishwasher, etc..)

Electric Mobility (2, 3, 4 Wheelers) Medical Devices

IoT, Robotics & Automation Devices

Industrial Telecom Devices (OFC Broadband, 5G Routers, Tower...)

Our Team

Bigfix is professionally managed by Women Entrepreneur Ms. Dhevibala and supported by Technocrat Mr. Umamaheswaran.


Chief Executive Officer R.V.C.E Alumni

Vijay Gokul

Product Engineer, Director MS, Indiana University, USA


Chief Operating Officer IIM-B Alumni

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